Front Desk

Plumbers: a homeowner with water under the sink calls three of you. Whoever picks up gets the job.

Front Desk is an AI receptionist that answers every call in your business's name.

Front Desk picks up every one in your business's name, takes the problem down, and the call is in your inbox before you've dried your hands. Your cell can still ring first.

Never miss another customer.

Front Desk answers every call, screens out spam and sales calls, and sends you only real customers.

Not a sales call. No card. About a minute. Step 1 of 3.

Step 1 of 3

Hear your business answer the phone. The demo takes about a minute.

This is a real call.

A demo line answering as a plumbing company. Names and numbers removed.

Plumbing · Friday, September 25, 12:23 PM PT · 111 seconds

Front Desk

Thanks for calling. Is this [business name]?

Caller

Uh, yes.

Front Desk

Great. For the next minute I am going to answer exactly as [business name] would. Pretend you are a customer who just found you on Google and is calling in. Go ahead.

Caller

Yeah, hi. Um, I have a, uh, residential property that has a, um, major leak in the kitchen.

Front Desk

I can help with that kitchen leak. Is this for a residence or a business?

Caller

It's a residence.

Front Desk

Got it. What is the address of the property?

Caller

[address].

Front Desk

Thank you. When do you need someone to come out? Today, this week, or a particular date?

Caller

Today, as soon as possible.

Front Desk

Understood, we will get someone out there today. May I have your full name, please?

Caller

[name].

Front Desk

Thanks, [name]. Is the number you are on now the best one to reach you?

Caller

Yeah.

Front Desk

[business name] will be in touch with you shortly. That is the demo. Everything I just took down would be in your inbox within a minute, with the transcript. How did that feel?

Caller

Felt great. Thank you.

Front Desk

Glad that felt smooth. If you have questions about forwarding your existing line, or setting business hours, after-hours or holiday coverage, I can answer those now.

Caller

Yeah, so how does that work? Uh, how do I forward my Android phone?

Front Desk

You keep your existing number and forward it just like you would to any other cell phone. The setup page gives you the exact steps for your carrier, and you can undo it whenever you like. Do you have any other questions before we hang up?

Caller

Um, where can I start doing this?

Front Desk

When you are ready, the page you started on walks you through setup. Have a great rest of your day!

The full transcript and the caller's details land in your inbox after every call.

Screening

Front Desk screens calls the way an executive assistant does.

Real customers reach you.

A caller with a problem gets your business's name, their problem taken down, and lands in your inbox as a lead.

Vendors and salespeople get handled.

Front Desk takes their message like an assistant would: name, company, number, what they want. Filed, not delivered as a lead.

Spam and robocalls end at the desk.

Robocalls get one sentence and a hang-up. Every call is logged with a transcript, labeled, and never mistaken for a customer.

Every call is in your inbox with a label. Only the customers come to you as leads.

What you get.

Keep your number. Nothing changes for your customers.

Your customers call the same number they always have. You don't change your phone, your phone company or your business cards.

Customer calls your number, your cell rings, you don't pick up in about 10 seconds, Front Desk answers in your business's name, the call is in your email. Customer callsyour number Your cell rings You don't pick up(about 10 seconds) Front Desk answersin your business's name The call isin your email

So how is this different from what happens now?

Today, with voicemail

With Front Desk

The caller hears a beep and hangs up. Most don’t leave a message.
Answered in your business’s name the moment your phone stops ringing.
They call the next company on the list.
Their problem, address and callback number, taken down.
You call back an hour later. They already hired someone.
In your email within a minute of the call.
Spam and sales calls fill your voicemail.
Spam and salespeople screened and logged, never sent to you as leads.

Set up in about ten minutes.

A few questions and a short code or two on your phone. Undo it any time.

See plans Or run the demo first

Answers as your business

Your phone rings first; if you don't pick up, Front Desk answers. Or Front Desk answers every call. Your choice.

Takes the problem down

What's wrong, who's calling and how to reach them, in the caller's words.

The call in your inbox

The transcript and what they asked for, by email, when the call ends.

Change anything in plain English

Type "we're closed Christmas week" and it's changed.

Set up in about ten minutes

A few questions and a short code or two on your phone. No one from IT.

No contract

Month to month. Cancel any time.

Screens spam and solicitations

Every call logged and labeled; only customers arrive as leads.

A free week

7-day free trial, card on file, nothing charged until day 8.

Pricing.

Starter

$59 / month

100 minutes a month

  • 1 local number
  • Your phone rings first, or Front Desk answers every call. Your choice.
  • Change anything by typing it in plain English
  • Every call emailed to you, with the transcript
Or run the demo first
Recommended

Pro

$147 / month

Everything in Starter, plus:

  • 250 minutes a month (Starter: 100)
  • A second number for another line or location
  • Front Desk in Spanish
  • Setup done with you on a call
  • Toll-free number option
  • Google review requests after every job
  • Invoicing from your phone Early access
  • Jobs booked onto your calendar Early access

Spanish, review requests and your setup call within 48 hours.

Or run the demo first

Business

$299 / month

Everything in Pro, plus:

  • 500 minutes a month
  • HubSpot: every call becomes a contact with the transcript and lead details
  • Send leads to any tool (webhook; works with Zapier)
  • Up to 3 numbers or locations
  • One custom integration set up for you
  • Priority support

Integrations set up for you within 48 hours.

Or run the demo first

Enterprise

More than three numbers or locations, or connected to your own systems. We build it with you.

Free for 7 days, then billed monthly. Cancel any time.

“The agent is very good.”

“I tried to trip it up a few different ways and it performed well. I also had it make some small talk on the phone as if a senior citizen called and wanted to have some level of conversation before requesting service, and it kept the conversation moving forward.”

An electrician in Los Angeles

Set up in about ten minutes.

01

A few questions: your business, your hours, and whether your phone rings first.

02

Send your calls to Front Desk: dial a short code on your phone, the same way you'd send calls to another phone. Nothing to install, nobody to train, no one from IT.

03

Call your own number from another phone and let it ring. That's your business answering.

Questions I get asked.

What do I actually have to set up?

A few questions, then a short code dialed on your phone. Front Desk is ready in about a minute.

Does Front Desk use my existing number?

Yes. You keep it. Your phone rings first; if you don't pick up, Front Desk answers. Or Front Desk answers every call. Your choice, and you can undo it in a minute.

What happens to the call?

Front Desk answers as your business, asks what's wrong, takes the caller's details, and the whole call is in your inbox when it ends.

Can I change what Front Desk says?

Yes. Type it in plain English: "we're closed Christmas week," "if someone says the basement is flooding, flag it urgent." Front Desk does it from then on.

What happens to spam and sales calls?

Front Desk answers them as your assistant, takes a message if there is one, logs the call with a label, and does not send it to you as a lead.

What does it cost?

Starter is $59 a month for 100 minutes and one number. Pro is $147 for 250 minutes, a second number, Spanish, Google review requests after every job and a setup call. Business is $299 for 500 minutes, HubSpot and up to 3 numbers. Every plan starts with a free 7-day trial. Cancel any time.

Hear your business answer the phone.

Run the demo